Terms of Purchase

These Terms of Purchase apply to purchases made through eveinexe.com. eveinexe.com is owned and operated by Nantong Chenxinyang E-commerce Co., Ltd.

Seller of Record
Nantong Chenxinyang E-commerce Co., Ltd. is the seller of record for purchases made through eveinexe.com.

Order Confirmation
After placing an order, you will receive an order confirmation email. This email confirms that we have received your order, but it does not guarantee acceptance if there is an issue with payment, availability, address accuracy, or suspected fraud.

Pricing and Payment
All prices are shown at checkout before payment. Shipping fees, discounts, and applicable charges will be displayed before you complete your purchase. Payment must be successfully completed before order processing begins.

Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.

Shipping
Standard Shipping is $4.60 for orders from $0.00 to $39.00. Free Standard Shipping is available for orders of $39.00 or more. Express Shipping is available for $7.99. Estimated delivery time is 10–15 business days after dispatch.

Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at 17717866686@163.com. We will try to assist before the order is processed or shipped. Once an order has been shipped, it cannot be canceled, but you may request a return according to our Return & Refund Policy.

Returns and Refunds
Eligible products may be returned within 30 calendar days after delivery. Approved refunds are issued to the original payment method within 5–10 business days after the returned item has been received and inspected.

Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, incorrect, or materially different from the product description, please contact us promptly with your order number and photos or videos. We will review the issue and provide an appropriate solution.

Customer Support
Email: 17717866686@163.com
Phone: 17717866686
Legal Company Name: Nantong Chenxinyang E-commerce Co., Ltd.